It all started with research. When Amanda was finishing her Ph.D., she was asked to dive into some paid research while simultaneously sitting at home sweating over her thesis. Flash forward and ParriagGroup has been doing research for more than two decades. No, we’re not dinosaurs. But because we’ve been working in this arena for a while, we know a ton about research design and methodology. We continue to learn about new techniques for gathering data in a participatory way, paying particular attention to participant respondent safety. We use language responsibly and choose our words carefully. We pilot, test, and pretest instruments rigorously. And we use SPSS, like a boss, in our data analyses.
We love these. And we're great at them. Our diverse team of evaluators regularly conducts massive evaluations of entire public services, departments, and agencies across Canada. Our team also carries out smaller-scale evaluations of community-focused programs, often run by non-profits, to ensure that programs are working the way that they should and creating their intended impact. When we approach evaluations, we forefront key insights from clients, employees, and community members. We work together to create mutual understanding, so you can own this evaluation by the time it's done. We bring our evidence-based expertise and deep knowledge of evaluation best practices to all of our work. We make sure that your evaluation is done right.
It’s not at scary as it sounds. Measuring the extent to which a Branch is reaching its EDI goals rather than being performative – that’s performance measurement. Seeing the ways in which a department is being more efficient while also being more human-centered in processing data from vulnerable populations – that’s performance measurement. If we can help you figure out how to measure your impact, we sleep well at night.
Business Change Management
We believe all actions are connected. And because of that, when organizations, departments, agencies and branches want to make changes, it can be freaking hard. It’s threatening for the folks who have been there a while. It’s worrisome for those who feel they can’t learn different ways to fill the same role. We get all of that. We rely on data, not our guts, in terms of the directions that need to be taken. Our team details a plan for a decent period of time where change can be measured. And we’ll even coach you through this if that helps. You know, the whole heart people thing, right?
We lead with a foundation of diversity, accessibility, equity, inclusion and respect. That means we carry out engagements with the well-being of our engagees (is that a word?) at the forefront. Sometimes we divide groups along race and ethnicity. Sometimes we are working with folks at specific levels. We match our facilitators to the participants. And of course, we think about intersectionality all the time. When folks feel safe, they talk to us, and we gather good data to make accurate recommendations. So, we think deeply before plunging into engagements. And everyone benefits.
We know that just because clients speak a language (or two … or three...), that does not mean they know how best to use that language when connecting with audiences. Sometimes, let’s face it, we don’t even know who we’re supposed to be talking to. There are so many different ways to communicate now, that we oftentimes need to have six or seven approaches in our back pocket. That’s a lot. How does anyone do it alone? ParriagGroup will help you find the right words.