Our work helps you measure your impact.
It all started with research. When Amanda was finishing her PhD, I asked her to do some research while sitting at home, sweating over her thesis. So, we've been doing research for over two decades. No, we're not dinosaurs. Because we’ve been working in this area for a while, we know a ton about research design and methodology. And we continue to learn about new techniques to gather data in a participatory way. We think deeply about participant and respondent safety now. We make sure to use language responsibly. We pilot test and pretest instruments rigorously. And we use SPSS, like a boss, in our data analyses.
We love these. We do massive evaluations of entire public services , departments and agencies across Canada. Our team also carries out small evaluations to make sure that community-focused programs - often run by non-profits - are working the way that they should. Regardless of the evaluation size and complexity, we bring our deep evaluation knowledge to meet the key understandings from clients and community members, to make sure that the evaluation is done right.
It’s not at scary as it sounds. Measuring the extent to which a Branch is reaching its EDI goals rather than being performative – that’s performance measurement. Seeing the ways in which a department is being more efficient while also being more human-centered in processing data from vulnerable populations – that’s performance measurement. If we can help you figure out how to measure your impact, we sleep well at night.
Business Change Management
We believe all actions are connected. And because of that, when organizations, departments, agencies and branches want to make changes, it can be freaking hard. It’s threatening for the folks who have been there a while. It’s worrisome for those who feel they can’t learn different ways to fill the same role. We get all of that. We rely on data, not our guts, in terms of the directions that need to be taken. Our team details a plan for a decent period of time where change can be measured. And we’ll even coach you through this if that helps. You know, the whole heart people thing, right?
We lead with a foundation of diversity, accessibility, equity, inclusion and respect. That means we carry out engagements with the well-being of our engagees (is that a word?) at the fore-front. Sometimes we divide groups along race and ethnicity. Sometimes we are working with folks at specific levels. We match our facilitators to the participants. And of course, we think about intersectionality all the time. When folks feel safe, they talk to us, and we gather good data to make accurate recommendations. So, we think deeply before plunging into engagements. And everyone benefits.
We know that just because clients speak a language (or two or three), that does not mean they know how to use that language well when connecting with audiences. ParriagGroup will help you find the right words.